FAQS

To register go to the sign up icon placed at the top right of the page and fill in the registration form to make your Nikita Mhaisalkar Account.

Email id and mobile numbers are mandatory fields, as we will send you regular updates about your orders.

Once you have chosen your products, add them to your cart by clicking on “Add to cart”. The order process has 4 stages:

  1. Register by creating your own Manish Malhotra account, using your email address and password. You can use this for future orders, to review previous orders, and to save items to your wishlist.
  2. Fill in the delivery information: receiver’s name and address and select your delivery method.
  3. Review your order before placing it.
  4. Complete the payment process.

We will ask you for certain requirements and approvals to ensure that the customisation is proper.

Please Note:

  • The basic silhouette cannot be changed.
  • Customisation will only conform to: Adding sleeves, size customisations, covering a sheer part and colour change only.
  • Any additional component like extra pants/dupatta will be on a chargeable basis.
  • All customisation will be subjected to availability.
  • All custom made order will be non-refundable/non-exchangeable.
  • Manish Malhotra has the right to cancel or withdraw/modify certain customisations if they do not fit the above points.

Shipping charges within India is free, outside India the charges will be shown to you at the time of check out, any extra charges will vary on any additional component like a dupatta, pants or embroidery that has been added to the existing outfit.

You will be given the order tracking details via mail which you can track on our courier partner’s website.

Yes, we deliver to all the major countries. The shipping charges will vary as per your order and location. At the time of your checkout you will know the delivery charges for your international order.

At Manish Malhotra we try our best to protect your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps.

Orders can be cancelled within 24 hours of placing orders only, after which no orders can be cancelled.

Yes, you can go to my account to change the shipping address or notify us over the mail, however address cannot be changed once the order has been dispatched.

Please read return polices to understand the process.

If you are not available when we deliver the merchandise, our courier company will take it back and they will contact you for further steps.

At Nikita Mhaisalkar, we ensure the safety of your order, however if in any circumstances if you receive a product in damaged condition mail us the picture of the garment received with your order number and we will guide you with the next steps.

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You may opt for a payment method from under the following heads:

  • Paying with a credit card or debit card
  • Net Banking
  • E-wallets
  • Store Credits (In case of returns)
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  • No products in the cart.
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